Frequently Asked Questions

Frequently Asked Questions – Mega Watch Pro™

Welcome to the Mega Watch Pro™ FAQ page.
We’ve gathered answers to the most common questions to help you get the information you need — quickly and easily.

🛒 Ordering & Payment

How can I place an order?
Simply browse our product catalog, select the smartwatch you’d like, and click “Add to Cart.” Follow the steps at checkout to complete your order securely.

What payment methods do you accept?
We accept all major credit cards: Visa, MasterCard, American Express, and Discover. You can also pay securely via Shop Pay, Apple Pay, or Google Pay.

Can I cancel or modify my order after it's been placed?
Orders are processed quickly, so changes may be limited. Please contact our Customer Support as soon as possible and we’ll do our best to assist you.

🚚 Shipping & Delivery

What is your shipping time frame?
Orders are processed within 1–2 business days. Delivery typically takes 7–10 business days, depending on your location.

Do you offer international shipping?
Yes! We provide free worldwide shipping on all orders — no minimum required.

🔁 Returns & Refunds

What is your return policy?
We accept returns on smartwatches within 30 days of delivery. Please refer to our Return Policy page for full details.

How long does it take to receive a refund?
Refunds are usually processed within 5 business days after we receive and inspect the returned item.

🕒 Product Information

Are Mega Watch Pro™ smartwatches water-resistant?
Many of our models are water-resistant. Please check the individual product descriptions for water resistance ratings.

Do your products come with a warranty?
Yes, all our smartwatches include a warranty. Visit our Warranty Page for full terms and coverage details.

📞 Contact Us

How can I reach customer support?
Our support team is here to help! You can contact us via email at:
📧 support@megawatchpro.com
Or use our live chat for real-time assistance.