Refund & Return Info
Refund & Return Policy – Mega Watch Pro™
We want you to love every product you receive from Mega Watch Pro™. If for any reason you're not satisfied, our team is here to help make it right.
1. Returns
1.1 30-Day Return Policy
You may return your item within 30 days of receiving it for a full refund or exchange.
1.2 Eligibility for Returns
To qualify for a return:
The item must be unused
It must be in its original packaging
It should be in the same condition as when you received it
1.3 How to Initiate a Return
To begin a return, please contact our customer support team with:
Your order number
The reason for return
We’ll provide you with step-by-step return instructions.
2. Refunds
2.1 Refund Process
Once we receive and inspect your returned item:
You’ll receive an email confirming receipt
We'll notify you of approval or rejection of your refund
If approved, a refund will be processed to your original payment method within 5 business days
2.2 Late or Missing Refunds
If you haven’t received your refund:
Check your bank account
Contact your credit card company – posting delays may occur
Still no refund? Please contact our customer support for assistance
3. Exchanges
3.1 Damaged or Defective Items
Received a damaged or defective item? Please contact us immediately. We’ll arrange a replacement or refund at no extra cost.
3.2 Exchange Process
Need to exchange an item? Contact our support team with:
Your order number
The item you want to exchange
We'll walk you through the process.
4. Shipping Costs
Return shipping costs are the responsibility of the customer
We will cover return shipping only if the return is due to our error (e.g., wrong or defective item)
5. Contact Us
Still have questions about our Refund & Return Policy?
We’re here to help. Please contact our customer support team for quick assistance.
Thank you for shopping with Mega Watch Pro™ — your satisfaction is our priority.